Contact / Billing & Plans
Billing & Plans
Credits, plans and payments
What happens at your limit, how refunds work, and how to change your plan.
What happens when I run out of credits?
You'll be prompted to upgrade for more credits, or wait for your plan's next reset if you're on a recurring free/paid allowance. Your account, vault and chat history stay exactly as they are either way — nothing is lost.
How do refunds work?
Payments are processed through Razorpay — we never see or store your card details directly. If something looks wrong with a charge, email us with the date and amount and we'll sort it out with you.
How do I upgrade, downgrade, or cancel my plan?
All of it lives in-app under Settings → Credits/Account — you can change plans or cancel at any time without contacting us. If you'd rather we handle it manually, use the form below.
Question about a charge or plan?
Include the date and amount if it's about a specific transaction.
Or email us directly at sohalyash85@gmail.com
